Shipping Policy

At Sozee, we work to get your order to you as quickly and smoothly as possible.

Processing Time

Orders are processed and dispatched within 1–2 business days.

Shipping Time

International orders typically arrive within 7–12 business days after dispatch.

Please note that delivery times are estimates and may vary due to customs, carrier delays, holidays, weather, or other circumstances outside our control.

Tracking

Once your order ships, you’ll receive tracking information so you can follow your delivery.

Customs & Duties

International customers may be responsible for customs fees, taxes, or import duties charged by their country.

Incorrect Address

Please double-check your shipping information before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee changes once an order has already been dispatched.

Questions?

If you have any questions about your order or delivery, please contact us. We’re always happy to help.